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Call us at 1-800-763-1254, seven days a week.
Loan Experts are available by phone or
email 7 days a week during the following hours.


Provides quick and convenient access to Countrywide's knowledgeable home loan experts who can help give you reliable and straightforward answers to your home loan questions.
Mon - Fri Sat - Sun
Eastern 8am - 11pm 9am - 8pm
Central 7am - 10pm 8am - 7pm
Mountain 6am - 9pm 7am - 6pm
Pacific 5am - 8pm 6am - 5pm
You can easily reach a home loan expert by phone, online over the internet, or in person at your local office. The choice is yours, simply choose the service that works best for you.
By phone: 1-800-763-1254
Online: Email Us
In person:
(Mon. - Fri., 8:15 a.m. -
5:15 p.m., local time)
Office Locator
Current Customer:  (Inquiries about existing mortgage accounts)
Please login at customers.countrywide.com and select "Send Comments" from the "Message Center". This allows us to verify that you are the owner of this account so that we can communicate with you on our secure website.